Eye Intuition Telecoms

Managed IT Services

Managed IT Services

Explore Smarter | Managed IT Services

Technology should help your business move forward, not slow it down. Eye Intuition Telecoms provides practical IT support, troubleshooting, maintenance and technology management for small businesses, professionals and organisations. Whether you need help with one technical problem or ongoing IT support, we help you keep your technology working as it should.

  • Remote & onsite support
  • Computer & software assistance
  • Network troubleshooting
  • Business IT maintenance
Technology professional working with computer equipment
Technology That Works for You Practical support. Smarter operations.
Technical Support Help with everyday IT issues
Maintenance Keep systems in good order
Network Assistance Connectivity and device support
Flexible Support Once-off or ongoing assistance
More Than Troubleshooting

IT Solutions Built Around Your Business

Managed IT services cover more than fixing a computer when something goes wrong. We help you address technical issues, maintain your systems, support your users and make informed decisions about the technology your business depends on.

Computer and business technology support
01 / End-user support

Computer & Software Support

Get assistance with common computer problems, software issues, user access and the equipment your team uses every day. We help diagnose problems and identify practical next steps.

  • Computer troubleshooting
  • Operating system support
  • Software installation assistance
  • Email configuration support
  • Printer and peripheral issues
  • Device setup and configuration
Team collaborating using business technology
02 / Connectivity & networks

Networking & Connectivity Support

When devices cannot connect or your network is unreliable, we help investigate the problem and work towards a stable, properly configured environment.

  • Wi-Fi troubleshooting
  • Router and switch assistance
  • Local network troubleshooting
  • Device connectivity issues
  • Network setup and configuration
  • Internet fault diagnosis
Business team managing operational challenges
03 / Maintenance & security

IT Maintenance & Security Assistance

A well-maintained IT environment is easier to manage. We can assist with routine system checks, updates and basic security practices appropriate to your setup.

  • System health checks
  • Update and patch assistance
  • Antivirus status checks
  • Basic security configuration
  • Backup setup guidance
  • Performance troubleshooting
IT equipment and technical workspace
04 / Business technology

Business IT & Technical Consulting

Make more informed technology decisions with assistance for IT planning, equipment requirements and the systems that support your day-to-day operations.

  • IT needs assessment
  • Hardware and software guidance
  • IT setup for small businesses
  • User and account assistance
  • VoIP and communications support
  • Technology upgrade planning
A Practical Approach

From IT Problems to Clear Next Steps

We start by understanding the issue, the equipment involved and how the problem affects your work. From there, we identify a practical way forward, explain the recommended work and help you understand what is needed.

Support can be arranged for individual incidents or through an agreed ongoing service package, depending on your needs and the scope of work.

✓ Understand the problem
✓ Explain the recommended solution
✓ Agree on the required work
✓ Test and verify where applicable
Business team working together on technology and operations
Choose Your Support Level

Flexible IT Support for Every Stage

Start with once-off assistance or choose a monthly support option. Select the level that best fits your business, your equipment and the amount of support you require.

Not sure where to start? Pay-As-You-Go is suited to occasional support needs. IT Essentials is the entry-level monthly option shown below. Managed plans should be matched to the number of users and devices, the work required and the agreed service scope.
Flexible / Once-Off

Pay-As-You-Go

Need help with a specific IT problem? Request support when you need it, without committing to a monthly support plan.

R650 Remote support / hour
R850 Onsite support / hour
  • Remote technical support
  • Onsite troubleshooting
  • Computer and software assistance
  • Email and Microsoft 365 assistance
  • Printer and peripheral troubleshooting
  • Wi-Fi and network troubleshooting
  • Hardware diagnostics
  • General IT consultation
Request IT Support →
Ongoing Business Support

Business Care

Proactive IT support for businesses that rely on their computers, network and communication systems.

From R2,499 / month
  • Everything in IT Essentials
  • Priority technical support
  • Network monitoring, where supported
  • Router and switch management
  • PC maintenance
  • User account assistance
  • Backup monitoring, where configured
  • Microsoft 365 and email support
  • Monthly IT health report
Choose Business Care →
Expanded IT Management

Business Plus

More comprehensive IT management for organisations that need greater oversight of devices, infrastructure and security.

From R3,999 / month
  • Everything in Business Care
  • Proactive device monitoring, where supported
  • Server monitoring, where applicable
  • Advanced network management
  • Backup management, subject to scope
  • CCTV and network integration support
  • Cybersecurity monitoring, subject to scope
  • IT asset management
  • Priority onsite support, as agreed
  • Quarterly IT review
Talk to Our IT Team →
Tailored IT Solution

Enterprise

A tailored support arrangement for organisations with more complex infrastructure, multiple sites or specialised needs.

Custom / quotation
  • Multi-site IT support
  • Agreed service-level arrangements
  • Server infrastructure support
  • Advanced networking
  • VoIP and hosted PBX support
  • CCTV and security infrastructure support
  • Cloud services support
  • Disaster recovery planning
  • Onsite support by agreement
Request a Quote →
Monthly prices are advertised starting rates, not a universal per-device or unlimited-support guarantee. Final pricing and inclusions depend on users, devices, infrastructure, location, response requirements and the agreed service scope. Hardware, licences, replacement parts, third-party subscriptions and major projects may be charged separately. Confirm support hours, response times and included service limits before purchase.
Start With a Clear Picture

Not Sure What Your Business Needs?

Start with an IT health check. We can review your computers, network, connectivity, security practices and backup arrangements, then recommend a practical support approach based on your current environment.

Request an IT Health Check →
How We Work

A Clear Process From Request to Resolution

Our approach is practical: understand the issue, agree on the work, address the problem and explain the outcome.

01

Tell Us the Problem

Describe the issue, affected devices and how it is disrupting your work.

02

Assess & Recommend

We identify the likely requirements and discuss the appropriate support option and expected costs.

03

Provide Support

Once the scope is agreed, we work on the issue or carry out the planned maintenance.

04

Review the Outcome

We explain the work completed and identify any follow-up actions that may be needed.

Eye Intuition Telecoms

Make Technology Work Smarter for You

From a once-off technical issue to ongoing business IT support, let us help you identify the right next step for your technology.

Discuss Your IT Support Needs →

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