Eye Intuition Telecoms is a South African technology and connectivity company providing reliable broadband, IT, networking, security and communication solutions for homes, businesses and organisations. We combine practical technology with professional installation, support and technical expertise to help our customers stay connected, secure and productive.
Need help with your internet, network, computer, or IT systems? Access our support portal and get assistance from our team.
Access SupportPrefer email? Send your technical issue or enquiry directly to our helpdesk team for assistance.
Email HelpdeskTell us what you need help with and we'll take it from there. You can also track your request through the support portal.
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From connectivity and IT support to networking, CCTV, VoIP and technical maintenance, our team is ready to help you keep connected, secure and productive.
Find out how to request technical assistance, report a problem and get the right support from Eye Intuition Telecoms.
Click the Access Support button above to reach our support portal. Follow the available instructions to submit your issue and provide as much detail as possible so our team can understand the problem.
You can request assistance with broadband and Wi-Fi, routers, network connectivity, computers, software, business IT systems, CCTV and other technology services provided by Eye Intuition Telecoms.
Describe the problem, when it started, which device or service is affected, and any error messages you see. Include your customer or account reference if applicable. Never include passwords or other confidential login details.
Yes. Email helpdesk@eyeintuition.co.za with a description of your issue. Include relevant details so our team can better understand your request.
Check that your router is powered on and inspect its indicator lights. Check whether other connected devices are affected. If the problem continues, submit a support ticket or email our helpdesk with the details.
Access the support portal and sign in using the details associated with your account, if required. Check your available ticket history for updates. If you need help locating a request, contact the helpdesk and provide your ticket reference if you have one.
Technology should keep you moving, not hold you back. Tell us what you're experiencing and let our team help you find the right way forward.